Defensive Design for the Web: How To Improve Error Messages, Help, Forms, and Other Crisis Points
Available Now ($16.99)
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Bugged by lengthy URLs? Sick of posting URLs in e-mails only to have them break when sent? Tinyurl.com lets you enter a URL of any length and then creates a tiny URL (e.g. http://tinyurl.com/6f2e) that will not break in e-mail postings and never expires. You can also add TinyURL to your browser’s toolbar for instant URL abbreviation. [via Good Experience]