Defensive Design for the Web: How To Improve Error Messages, Help, Forms, and Other Crisis Points
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I’m a sucker for a good inventor story. A story about someone seeing a problem, coming up with a killer solution, trying to convince others of its killerness, being rejected time after time and then saying fuck it I’ll build it myself. And then kicking ass. That’s just what James Dyson did with the world’s first cyclonic bagless vacuum cleaner. His cyclonic bagless vacuum cleaner. The story is fantastic (as are his other inventions).
I recently heard a radio spot for the Dyson vacuum — voice over by Dyson himself — and he ended it by saying “I just think things should work properly.” That’s just beautiful, I just think things should work properly. Sums it up for me.