The Filter (week of April 7) 37signals 07 Apr 2006

9 comments Latest by Movies Point

Some interesting comments posted this week at Signal vs. Noise:

� On The Filter (week of March 31)

Alex Cabrera 03 Apr 06
The only reason anything that we take for granted today exists - be it cars, computers or, hell, the very freedoms that we consider inherent to our existence - is because one group of people strived to one up another group of people. It’s competition; and competition is the very essence of what makes every single facet of nature continue to evolve.

� On Does this company respect me? Try the sticker test.

Dave Simon 04 Apr 06
Well, by this rationale, the movie studios that produce DVDs with those stickers on all three opening sides and music companies with CDs that do the same don’t respect us…Oh, wait, that’s probably spot on then.

� On Lose a little at a time

Mike Rundle 04 Apr 06
One thing that I absolutely never do is the “meta design”. The wireframes, the creative encounter document, the explorations, etc. etc. No, I ask some questions and then give them real stuff. Larger companies can charge more for client work because they douse the projects in 50 pages of non-design and then deliver one website. I deliver one website and no pages of non-design, cut out the hassle, and then get projects done quicker.

Ryan Ripley 04 Apr 06
I can’t think of anything more “risk mitigating” than a working prototype. Ruby …point forward your conversations with the client changes from haggling over bulletpoints to discussing the features that are right in front of their faces…Seems much safer that way to me…

Wilson Miner 04 Apr 06
What I realized was that most of the documentation that I assumed was required for a project was just a replacement for good communication. If I do my homework, do the work and keep the client updated on the project (with actual designs instead of documents about designs) things move faster and everybody ends up happier.

R. Marie Cox 04 Apr 06
What it boils down to is that there’s more risk in believing you can document every single detail of an application in one fell-swoop before you’ve written a single line of code than there is in understanding that issues will materialize, preparing yourself to handle them for when they do and getting started soon enough so you have more time dedicated to the actual development in order to correct them as early on in the project as possible.

� On Veen/Google Getting Real?

Dan Saffer 05 Apr 06
Unlike many firms, we don’t have a set process that we put all projects through. We figure out what tools work best for a particular project and use them…There’s a simple reason why we do documentation: we don’t always build what we design, so the organizations and developers we work with need to know what the design is and how it works. And often why we made the choices we did. This delivers value for our clients.

Jeffrey Veen 05 Apr 06
I still do a tremendous amount of sketching, writing, and diagraming in my work, but the level of detail required to obsessively illustrate ever possible state an Ajax interaction can take is beyond my stunted attention span…If “Getting Real” means collaborating and communicating in the most effective way makes sense for a team in context, then I guess I’m all for it. But if the definition includes “documentation is for suckers” then I’d agree that it might be a bit shallow.

JF 05 Apr 06
Big teams, lots of paperwork, and layers of process should be the exception, not the norm. 80% of the people are building much simpler sites, projects, and products. So we’re advocating a system for those folks that let’s them dive in and start building real stuff now instead of when the ink dries later.

� On Good stuff to hear/watch

RS 06 Apr 06
I loved this bit from Godin’s talk:

“I don’t think people surf the web. I think this whole idea of surfing the web is a little bit of a fraud. Cuz when you surf you’re effortlessly — if you’re good at it — effortlessly going from side to side and thing to thing. That’s not what people really do. What they do is they poke. They poke around a lot.”

� On Three diagrams

Mark Gallagher 06 Apr 06
Scott Adams totally nailed the value of all flow charts (and consultants) in this old cartoon.

� On Fly on the Wall: “too many Web developers are swatting flies with bulldozers”

SU 07 Apr 06
To truly affect change, you need to start with the business people — the problems with online banking run far deeper than design. The real win would be to get buy-in high up within these businesses that design means more than styling — that design must be involved when the banks first decide how they will put their business online. All too often, designers are consulted after those decisions have been made.

Jared White 07 Apr 06
There are two bank UIs I actually like now. Chase is the best — their credit card/mortgage site was recently redesigned, and I love it. It’s beautiful, dead simple to read, easy to navigate, and fast. Wells Fargo is easy to navigate as well, but the graphics design is rather dull, and it’s slower. But still pretty good. And both of them work perfectly fine in Safari. (I’ll never do business with anyone that doesn’t support Safari.)

9 comments so far (Jump to latest)

Gary 07 Apr 06

I’ve been following the postings here for awhile. I’m not a web, software, program on any other type of developer. But I’ve found that many of the ideas and thought floated here carry value beyond the design world.

I’d love to see more conversations taking these concepts in a broader perspective.

Eamon 07 Apr 06

Oof. Chase’s personal banking site just replaced BankOne’s, and the results have been disastrous for me and everyone I know. Things that took three clicks now take seven. Weird confirmations abound (confirm the sending account, but not the receiving account, and you’ll need to confirm the whole shebang again, anyway), no links from one account to the other, data in columns that should clearly be in lists… it’s absolutely brutal. We’re actually considering moving all of our accounts elsewhere, it’s so bad.

Ingrid 08 Apr 06

I desperately need to find RoR developers for a critical job we are doing for a major client. Is there any way you could point me in the right direction? Company is based in New York City but remote developer are fine too.

Alex 10 Apr 06

Funny, we actually like Chase’s banking site better. Now that they have changed over, we can actually get our daily account balance online - something BankOne could never pull off.