Bob Moesta is a dear friend, mentor, and all around original thinker. He’s helped me see around corners, shine lights on things I didn’t know were there, and approach product development from unusual angles. Every time we talk, I come away inspired and full of optimism. So when he asked me to help him with… keep reading
Since Shape Up came out, many people asked some version of this question: I understand you make bets six weeks at a time. But how do you plan in the longer term? Don’t you have some kind of a roadmap? The short answer is: no. We don’t have roadmaps. We think about what to do… keep reading
I wanted to follow up to Jeremy’s post about our recent outages with a deeper, more personal look behind the scenes. We call our major incident response efforts “CODE REDs” to signify that it is an all-hands-on-deck event and this definitely qualified. I want to go beyond the summary and help you see how an… keep reading
Basecamp has suffered through three serious outages in the last week, on Friday, August 28th, on Tuesday, September 1, and again today. It’s embarrassing, and we’re deeply sorry. This is more than a blip or two. Basecamp has been down during the middle of your day. We know these outages have really caused issues for… keep reading