I have a 5 year old niece, Madeline. She’s awesome. She wants to run her own channel on YouTube. Like her uncle. 🙂 I don’t have a very big channel. Yet… But it’s new and it’s growing. And already I’ve learned quite a few things about filming videos and getting people’s attention without resorting to crazy… keep reading
Often, the work I do feels invisible. I’m not building a feature or designing a website. I’m ensuring that our support team (a sect of tech with an industry standard of high turnover) has the information they need, doesn’t suffer from too much burn out, and is empowered to make their own decisions. Part of… keep reading
Meet our customer support team! An inside look at how our support team uses Basecamp 3. The Basecamp support team is a fully remote team that spans seven time zones and helps our customers 24 hours a day, seven days a week. It’s tough to get everyone on a team on the same page. It can be… keep reading
Remember when Zuckerberg dared to wear a hoodie to his IPO party? The easiest way to be disappointed is to expect others to act contrary to their self-interest. So really, we shouldn’t be disappointed to hear that Zuckerberg is enthusiastic about finding a way to appease Chinese censorship. Facebook has already gobbled up an incredible 1.8… keep reading
In the year since we launched Basecamp 3 for iOS we’ve shipped 16 releases full of features, improvements and fixes. After all that you might be surprised that the app has gotten simpler, not the other way around. The most recent release is the biggest yet but it doesn’t include a bunch of new features. Instead,… keep reading
Hearing something special from a designer I recently interviewed Before we make the final call on hiring a designer, we always give them a sample one-week project to do for us (we pay them $1500 for the one-week exercise). These quick one-week projects are the best way we’ve found to get inside their head — to know… keep reading
Illustration by Nate Otto Otto Wiegel founded Wiegel Tool Works the day before the bombing of Pearl Harbor in 1941. This year, his three grandchildren mark the manufacturing company’s 75th anniversary. The family business, which specializes in precision metal stamping, has survived succession issues and dislocations in the global economy to become somewhat of a rare… keep reading
A few years ago, Microsoft launched a Office 365 campaign with the slogan of #GetItDone. The basic premise was fitting more work into more places of your life. Well, not so much just fitting as shoving, cramming, and crunching it into every damn nook and cranny of your existence. Like, why shouldn’t you check up… keep reading
Six weeks • One cycle An inside look at the specifics of how we decide what to do and then decide how to do it. “How do you guys actually work? How do you choose what to do? How big are your teams? How do you structure the work itself” are questions I get all the time.… keep reading
Thanks Chris! I’ll answer here as these choices have some background and interesting consequences. The only app I use to make movies right now is iMovie. But that isn’t a strong endorsement. I think it’s a great tool to get started with, but it has some limitations as you get further along. If you’re looking… keep reading