Comcast vs. Verizon
David Norton writes: “I think that a lot more consumers do not have landline phones and therefore must use the address search to determine eligibility for high-speed internet and other services. Check out the difference between Comcast’s form and Verizon’s form…
...Comcast gets it right here with just three fields: street address, apartment # (optional), and zip code. A whole lot of the required information on the Verizon form is redundant—and in the cases when it’s not, maybe a second form could ask the exceptional customers for more information.”
Adam Gretencord writes: “For the ‘Search by Address’ tab on the USPS ‘ZIP Code Lookup’ page...
ZIP Code field? If I knew what it was I wouldn’t be here.”
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