This afternoon, the 1,000,000th person will be added to Basecamp. The account that registers this 1,000,000th person will be given a $500 credit towards their account. If that person isn’t part of a paying account, we’ll give the credit to the closest paying account over the 1,000,000 mark.
Last year Dion Hinchcliffe predicted that “37signals Will Cross The 1,000,000 User Mark” in 2006. We’re thrilled that Basecamp alone has passed this mark. Add in a few hundred thousand from Backpack, over 100,000 from Campfire, and a few hundred thousand from Ta-da List and we’ve got 2,000,000 in our sights next year.
A few notes about these numbers: 1) They represent all accounts, not just active accounts. We’re just counting raw numbers right now. 2) Some people may be counted twice. One person with logins in multiple Basecamp accounts is counted for each separate account. 3) These numbers group together paying and free accounts. We don’t share the number of paying customers we have. 4) These numbers have not been audited—we’re just running some simple DB queries to pull these numbers out.
All that being said, we’d like to thank everyone that made this possible! Special thanks goes out to our paying customers—thanks for trusting us to provide you with simple, focused tools that help you make your own business or team more profitable and efficient.
We’ve got some great stuff planned in 2007. We’re hard at work on it right now. Stay tuned, we think you’ll like it!
acwon 13 Nov 06
congratulations, guys. basecamp is amazing.
Brian Breslinon 13 Nov 06
Congrats guys! Are these users on accounts or accounts in general?I.e. are there a million http://mysite.basecamphq.com accounts?
JFon 13 Nov 06
Brian: These are just people accounts. One Basecamp account can have 1, 5, 50, 100+ people.
Adam Lindsayon 13 Nov 06
Hmmm, I read once that Rails doesn’t scale. I suppose that was completely inaccurate.
Congrats and best luck going forward, I know I am counted 4 times.
Brunoon 13 Nov 06
Basecamp is a very useful web application. Best of luck.
Martijn Engleron 13 Nov 06
Congratulations! I’m still waiting for the day my webapp (which isn’t even public yet… ;-)) reaches this number of accounts.
Joshon 13 Nov 06
Adam: I’m sure that the Robot Co-op people would disagree as well. ;)
John S. Rhodeson 13 Nov 06
Did Bezos Expeditions help 37signals reach that mark faster than you would have without the involvement?
Scott Meadeon 13 Nov 06
Congrats! These kind of numbers put to rest critics of Rails scalability and strenghtens my decision to build my company around Rails development and consulting.
JFon 13 Nov 06
John: No, the Bezos Expeditions investment hasn’t had any discernible effect on signups. It’s not being used as a marketing tool and our fundamental business hasn’t changed since the investment. The investment was not about immediate change or new directions or new ideas right now. It’s about a long term approach.
JFon 13 Nov 06
These kind of numbers put to rest critics of Rails scalability and strenghtens my decision to build my company around Rails development and consulting.
We’ve had scaling issues. Everyone has scaling issues when you get to a certain level. The level could be total accounts or requests per second or bandwidth requirements, or a whole host of other pain points.
Ruby, PHP, Python, Perl, Java, .NET—you’ll still run into walls no matter which one you choose. Walls are natural. Some languages may scale better in certain places than others, but almost all scaling issues encountered in any of the above languages can be solved.
Ruby scales like everything else scales. Optimize the software where you spot bottlenecks, add some hardware, up the RAM in your machines, get some more processors, and repeat.
There’s no magic to it. Just be practical and you’ll be fine.
Paulon 13 Nov 06
congrats, you guys really deserve it!
Cheshire Daveon 13 Nov 06
J Phillon 13 Nov 06
Keep up the good work! Basecamp is awesome and I recommend it to everyone I know that does work on the web and project management.
Looking forward to what ‘07 brings.
Chris Chenon 13 Nov 06
Congrats 37signals! Great work.
Jens Meierton 13 Nov 06
What a “stub”: Congrats.
Glenn Davieson 13 Nov 06
Great job! I wonder how that compares to users of MS Project ;-) Further, I can’t wait to see what is next. Considering how rainy it is here today, I sure hope it is a ray of ‘sun’shine!
Noah Winecoffon 13 Nov 06
John Topleyon 13 Nov 06
Impressive figures. Congratulations.
Brandonon 13 Nov 06
I’m impressed – I was waiting for the, “Hey thats good and all but where’s sunrise” post.
Seriously, congrats on the achievement. That really is remarkable.
Brandonon 13 Nov 06
I guess I spoke too soon. Glenn had to get it in while I was typing. 8(
"D"on 13 Nov 06
Great Milestone – and I am certain that “we ain’t seen nothin’ yet!”
Darren Stuarton 13 Nov 06
well deserved, great tools will always win through.
do you guys think that being the poster childs of web 2.0 has helped more than if you were just another start up?
MSon 13 Nov 06
Wow, I don’t even know 1,000,000 people! Congrats!
Narendraon 13 Nov 06
Congratulations to all of you. That is phenomenal.
random8ron 13 Nov 06
I’m just curious… Why don’t you share the number of people who have paid for stuff? Don’t you want people to know how much money you’re making? Why would that be?
Hopefulon 13 Nov 06
Any hopes on Sunrise being released before the end of ‘07?
Des Traynoron 13 Nov 06
random8r: If a business gives away the size of its market, it can have the same effect as a child loudly declaring “look theres $20”, or a miner shouting “i’ve struck gold”. Soon you’ll find that you have lots more competitors to share your find with. Thats the reason why I wouldn’t do it anyways. 37Sigs were very open about the Getting Real figures you’ll remember.
Anyways, I just wanted to say congratulations, and maybe its time to update your homepage.Also, a note on scaling taken from “How to Criticize a computer scientist” (This is always a safe insult because there’s a bottleneck in every system that prevents arbitrary scaling) I think the main point here is that Rubys scaling problem are no different to anyone elses when you’re into the hundreds-of-thousands of users domain, as opposed to the “ooh, my blog just got hit by reddit” domain
Scott Meadeon 14 Nov 06
Re: scaling – exactly right JF and Des. The point is not to say that using Ruby you will not have to work at designing for size and growth, but just to say that concerns with size should not keep one from choosing Ruby. Thanks.
Ryanon 14 Nov 06
That’s awesome. Congratulations! You guys have really inspired a lot of people to create great, user-friendly applications. I think 37Signals should be rewarded for that, so congrats!
Just a note, I re-read Getting Real last week, just because it’s that good. Looking forward to 2007.
Anindya Mukherjeeon 14 Nov 06
Congratulations! You guys are great. You have made us think in a different way altogether.
forrestRainon 14 Nov 06
Congratulations! Basecamp is really special in a lot of ways. Keep it up!
Mauon 14 Nov 06
Don Schenckon 14 Nov 06
Jason, there are over six billion people on this planet.
Quit blogging and get back to work.
waxon 14 Nov 06
Manny Hernandezon 14 Nov 06
Congratulations on a well-deserved milestone! We have been using BaseCamp internally for a while and are beginning to incorporate it into our new projects with clients. It’s been a blessing!
Joel Muelleron 14 Nov 06
I wonder if there was more than one 1,000,000th user. Meaning, if the millionth user account was created, but then other companies removed some of their employees from the system around the same time, and as a result it dropped below 1,000,000.
It seems like a possibility with this many employee accounts.
JFon 14 Nov 06
Thanks for everyone’s thanks! It really made our day. We take a lot of heat in the comments here on SvN so it’s always nice to see some smiles.
The 1,000,000th person was part of a free account. The 1,000,002 was the first person created over 1MM in a paying account. The account was on the Max plan. We will be getting in touch with them shortly to award the $500 account credit.
mattlon 14 Nov 06
I’d like to know how you guys will be celebrating this milestone?
Don Schenckon 14 Nov 06
Jason, thank YOU … I now have a good excuse for a cigar tonight!!! Opus X, no less.
Kris Tuttleon 15 Nov 06
At a dinner last night there was a discussion about a hole in the CRM software market between mickey mouse and heavyweight solutions. The consensus that someone like 37Signals is one of the companies that could meet this need.
So add that to your list of items to make the world a better place!
Sethon 15 Nov 06
Big ups! I wrote you up a bit here
JFon 15 Nov 06
Seth: Thanks for the generous write up. We really appreciate it.
offnycon 26 Nov 06
Congratulations on this milestone!
The Basecamp product has been invaluable in our collaborative design projects.
This discussion is closed.