So maybe it’s time for you to join the movement. Why not carve out an hour or two a week, tell your colleagues and customers that you have cleared your schedule, that you’ll be sitting in your office, and that you hope to hear what they’re worried about, excited about, or confused about. It’s nothing fancy, nothing all that cutting edge, but it may be your most productive time of the entire week.
William C. Taylor in Should You Hold “Office Hours”? [Harvard Business]