Everyone is always talking about their bad customer service experience. We all have horror stories we can’t wait to tell our friends. I have about a bazillion, but frankly, I’m kind of sick of telling those stories (and hearing them).

What’s been the best customer experience you’ve had lately, or ever? What company has surprised you with their hospitality, attentiveness, speediness, helpfulness, attitude? What company do you recommend to your friends with gusto?