Today we’re introducing LinkedIn profiles in Highrise. You can now add LinkedIn URLs to your contacts to see their profiles in Highrise instantly. You’ll have easy access to all the specialties and qualifications listed in their LinkedIn profiles.
How to set it up
It’s simple: Just go to a contact, click the “Edit” link in the top right corner, then scroll down to the “Social media” section on the edit screen. Enter the person’s public LinkedIn profile URL and click save. Then you’ll see a “LinkedIn” tab at the top of their contact page. Click that link and you’ll have access to their LinkedIn profile.
To make the most of this feature you’ll need to have an account on LinkedIn. Highrise uses your LinkedIn account to grab the latest profile each time you view one of your contacts. This ensures the profile information you see is always up to date.
Integration with LinkedIn has been a popular customer request since we launched Highrise. We’re pleased to make it a reality today and we hope it makes Highrise more useful to you everyday.
Anonymous Coward
on 18 Oct 11Is that a picture from LinkedIn itself or Highrise?
Having a picture that isn’t cropped would put more context.
obvious
on 18 Oct 11look at the tabs. It’s obviously an highrise screenshot.
Aaron Eden
on 18 Oct 11This is absolutely great! I guess, it will be useful for coming up with quality leads for your lead generation efforts – most beneficial when you’re into online marketing and building relationships with potential clients. Thanks for sharing this news, anyway. Cheers!
Michael
on 18 Oct 11Nice job cutting straight to recommendations. I usually look for it first.
Matalin Hatchard
on 19 Oct 11That’s great guys, it’s this kind of ongoing incremental and absolutely useful development that makes me such a satisfied brand-promoter of all your products. Cheers!
Saeed Neamati
on 19 Oct 11At least through this post, I got familiar with Highrise website. I’ll check it out later, as 37Signals products are cool and worthy. Thanks.
Highrise User
on 19 Oct 11I think it would be a better system if you could actually link or at least search between the two; much like LinkedIn can search your contacts and send out invites. It seems like a lot of extra steps for me to log on to LinkedIn, find someone’s profile, and then copy it over to Highrise.
Ben Kinnaird
on 19 Oct 11Nice update and visually well executed. However as @Highrise User mentions it can be a pain to seek out the required link to add. Just another step to complete.
It would be great if HR could seek out the linkedIn and Twitter links just as it does with the avatar? Just a thought.
Thanks as always 37s
Hasnain
on 19 Oct 11I’d agree with the previous poster – would it not be possible to do a lookup using email addresses like so many other applications do (see outlook 2010’s social connector tool) that then brings in a feed from the user’s linkedIn profile automatically ?
Sebastiaan
on 19 Oct 11Couldn’t agree more. With hundreds of contacts in Highrise it’s a huge operation to open each profile, find the right LinkedIn link and add it manually. An automated sync (not continues, but just a tool to run every once in a while) would be highly appreciated!
Freyja
on 19 Oct 11We have thousands of contacts in HR. Any chance HR could sync with LinkedIN and link based on email addy?
Hans
on 19 Oct 11I agree with Ben Kinnaird, Sebastiaan and Freyja … This is yet another MANUAL thing. HighRise should just check all email adresses automatically, and then SYNC / include the Linkedin tab automatically if a person is on Linkedin. This manual thing is not worth much, to be completely honest. Please do better next time.
Laetitia
on 19 Oct 11Yep, we have several hundreds of contacts in our Highrise database now… so an automatic sync with LinkedIn would be of great value for us as we are obviously not going to do the job manually :o) Thanks for the cool improvements!
Roberto
on 19 Oct 11I totally agree with Ben Kinnaird, Sebastiaan, Freyja and Hans.
Tim
on 19 Oct 110 for 3 including once on my own profile.
Highrise couldn’t find a LinkedIn profile at this URL:
Darrell
on 19 Oct 11Agreed with above. Love HR, and like the potential with this development. But no way are we going to spend countless hours manually adding people’s linked in account urls. An automatic feed, however, would bring value.
Mike
on 19 Oct 11Great idea, but it needs to automatically find the right person and match to their profile, otherwise too much busy work. Since you’re requiring linkedin credentials / login info, it would make sense that you could perform this type of lookup/search like you could inside linkedin; otherwise a public profile is just that, it’s public anyhow and could also be found / matched up.
Charles Rapson
on 19 Oct 11Agree an automatic search and add of LinkedIn would be ideal but data protection & practicality not sure about. My LinkedIn profile is on different email address to HighRise entry
Seth
on 19 Oct 11Just chiming in to share my agreement that having to go find and add another link to my contact info is additional workload that my team will not be able take on consistently. Nice idea, but a little too barebones to be exciting for us.
Brian
on 19 Oct 11I’ll agree with others here. I use Highrise all the time for both sales and recruiting, but it’s frustrating to see features rolled out like this since there are clear ways to make it more useful for everyone. I know being super simple is a core goal at 37s (as it should be) but sometimes I feel like you guys use it as an excuse to do things half-way—you should be able to implement stuff like this a little deeper without making the UX/UI more complicated.
Geoff
on 19 Oct 11I agree with the others some kind of automated way to add the LinkedIn URL is a requirement to make this feature useful. I do not have the time to do this manually.
Lilly Ferrick
on 19 Oct 11You still have to copy and paste from LI so it’s hardly efficient. Users need an auto link, like Salesforce has where you click from the CRM and it takes you directl to the profile.
Stephanie
on 19 Oct 11Love the idea – thanks for working to make Highrise better-connected. Had to try adding my own LinkedIn profile twice because I used the real URL instead of the ‘public’ URL the first time around. Echo the above sentiment that auto-integration of LinkedIn connections via email addresses already in Highrise would make this a useful tool for our 1500+ contacts.
Nathan
on 19 Oct 11Is the LinkedIn field coming to the API shortly? I see twitter-accounts coming back in the XML but not LinkedIn. With many contacts, we’re trying to write a script to auto-populate this LinkedIn data but we can’t if its not supported in the API.
Thank you for bringing this feature! (I just need it completed with API access!!!)
Noah
on 19 Oct 11+1 to all of the above about automation. It’s already frustrating enough to not have real-time contact integration with contacts (using something like CardDav) but to now have to hunt and peck to get LinkedIn included, it’s just too many steps, especially for anyone with more than 25 or 30 contacts.
Nick
on 19 Oct 11As most have indicated – Pretty useless if you have to manually add a link each time. It would be useful to work in the functionality of something like Rapportive, which is extremely well executed (and automatic). Nice try, but I would go back to the drawing board.
Hans
on 19 Oct 11Yeah, go back to the drawing board, HighRise. This was embasassing. Admit it, and suck it up ;-)
Jeffrey Paul
on 19 Oct 11We’ve been keeping track of these LinkedIn profile URLs via the Websites section of contact profiles. Is there any chance we can work with 37signals to run a script to find and linkedin URLs and move them into the new LinkedIn field?
Lyza
on 19 Oct 11I heartily agree with all those asking for automation. Just reading the “how it works” above caused me angst. Too much work for too many contacts. Using this feature won’t happen for my firm until I can just click something and make it instantaneous. Good idea that needs more work.
While I’m dreaming, it would be nice to have some charts available in Highrise for charting sales and projections without having to use another system. Am I missing something?
chris
on 19 Oct 11This is a great start. I echo the comment above.
I heartily agree with all those asking for automation. Just reading the “how it works” above caused me angst. Too much work for too many contacts. Using this feature won’t happen for my firm until I can just click something and make it instantaneous. Good idea that needs more work.
Karen
on 19 Oct 11Hi with over 10,500 contacts, same thing, love the idea but too much manual work. We’ll add from now on if we have the contact’s link.
Great start, thanks, just please automate. Cheers, Karen
Bruno Flores
on 19 Oct 11Cooooool guys. This one just come really handy.
Bill
on 19 Oct 11Just tried it and it took five minutes for the very first one I tried. As others said, I don’t have the time to put all this in manually.
Doug
on 19 Oct 11I agree with the automate comment, that would be really nice! That and get rid of the People Tab, its really annoying not being able to see who’s related to a company while in the Company view – also, its really inconvenient not being able to add people to a company without clicking on the people tab.
Thomas
on 19 Oct 11There is a nice tool available called “Raportive”. This piece of software pulls the LinkedIn profile of my LinkedIn contacts into GMail. The only thing what I have to do once is to connect my LinkedIn account to Rapportive.
Is it not possible by an API to do the same in Highrise? Then all contacts which I am connected with will show up automatically in Highrise.
Just an idea …
David Paquet
on 19 Oct 11I agree with all the other comments… why is this a manual process ?
Brad Edwards
on 19 Oct 11Hey guys… it took like 2 years for them to get this far. Whining about it being manual (and virtually useless) is not gonna get it done any faster… in other words, it’s not gonna get done the way YOU want it. It’s gonna get done the way 37signals wants it!
ranee taylor
on 19 Oct 11Agree with most others. Fairly useless unless it pulls then automatically. Who has time to search for everyone’s profile and then manually enter it.
John Heussner
on 19 Oct 11Is there a way to do this for your existing contacts without having to go through each one?
Peter Gorla
on 19 Oct 11Agreed… LinkedIn has an API, why not use it?
http://www.linkedin.com/in/gorla
Lyza
on 19 Oct 11@Brad Edwards, it’s called “feedback.”
Solicited feedback by the developers is not whining when users respond negatively, or are you saying that all feedback is whining when we don’t compliment? If so, we disagree.
Occasionally, developers release updates before they should be released – VISTA comes to mind. The same may be true here.
Kelly
on 19 Oct 11I was very excited when I logged into to HR today and saw the feature. But then I read the steps that you have to take to get the tab to show up. Wow! That’s not what I expected from a product as easy to use as HR. Why not automatically search LinkedIn? Major disappointment.
Anol
on 20 Oct 11Thanks a ton for including this feature!
Brad
on 20 Oct 11Ambitious but rubbish. No one is going to mash their linkedin contacts against their highrise contacts manually.
I think there is an API that allows you to see their profile – https://developer.linkedin.com/documents/profile-api and then you could check to see if we have the email address of the user in our system that corresponds to their linkedin account?
Drew
on 20 Oct 11I too was excited about feature until I read how it worked. My advice guys is to soft-launch stuff like this because as you’ve now seen from the comments on this page, the general feeling is one of disappointment. Save the hype for when you deliver something a little special, such as the ability to automatically import or sync contact information from Linked In to highrise
Imhotep Yakub
on 20 Oct 11Cool beans. It will be completely awesome with automation. Keep it coming :)
Gary
on 20 Oct 11We have over 12000 contacts. Automation of link is critical. Would be nice if a change to linked in contact info would automatically edit my contacts info, or at least flag that we need to update our record.
Gary
on 20 Oct 11Facebook link? Could help with photos.
Mark C
on 20 Oct 11I can’t cut and paste LinkedIn Profile URLs to Highrise using Firefox?
Steve Cook
on 20 Oct 11There’s so many applications already out there that automate the integration of LinkedIn to Twitter to Facebook to your iPhone contacts that this automated integration has got to be a must have.
Ditto for the Twitter feeds into people’s records.
Brent Deverman
on 20 Oct 11Hi Guys thanks for this first beginning but you should have bought Connected before linkedIn did:
http://connectedhq.com/
I can’t ask my staff to go through and add linked in profile links. I was expecting it to work like the above website where everything is synced together with, linkedin, facebook, and twitter and duplicates can be merged. I need a cross between the above site which is a single user implementation and highrise which supports multiple users.
Mike
on 20 Oct 11Can’t cut and paste the profile URL to Highrise from FireFox.
Benny
on 20 Oct 11Curious to see if 37signals listens to it’s customers and fixes this … or has it become to big to care
David Crom
on 20 Oct 11Why not automate it? It’s fairly easy to automate this as many other tools doing it.
At least do it automatically and require confirmation from the user.
Dario
on 20 Oct 11I used to paste linkedin URLs in the website field in Highrise before so no big change. Linkedin intergration is a good step forward but it has to be automated otherwise you just wasted a whol load of development time and effort!
Paul Noble-Campbell
on 20 Oct 11Can we link multiple LinkedIn accounts to our HighRise account?
Glenn Hilton
on 20 Oct 11Manual integration is a pain. To have to search for a contact on linkedin and add their public url manually isn’t true integration. You guys can do better than this.
Alex
on 20 Oct 11Just another “me too” for the automation. Rapportive can do these lookups automatically for me while I’m looking at my gmail account, so having to do these manually in HR definitely feels like a giant step backwards.
Eric Rich
on 20 Oct 11I was so excited to see that LinkedIn integration was added. But, then, wait.. another software company that doesn’t consider how users actually use their product. Do I really have to open a new browser tab, go to the LinkedIn website, type in the contact’s name and filter by company, copy the public profile URL, switch back to Highrise, then paste it? There is no auto-lookup/select functionality from Highrise. Why not? Is there a technical limitation preventing this or just a major UX oversight?
Andrew
on 20 Oct 11Puzzling—this should be automated. Or are you asking us to do your automation for you? ;)
Also, showing mutual connections if you aren’t connected would be extremely valuable.
Mark
on 21 Oct 11@Benny 37Signals has always made it pretty obvious that they don’t care and that they think their way – which makes Highrise a huge pain in the ass to use – is the only way. This is just another example of that (as is no response to this thread so far). Jesus – Rapportive and other apps can pull in LinkedIn info without an issue.
Do any of the users of HR ever notice how long it takes to add a contact even without this extra step? Particularly if you put peope in Groups. Then you add person A from Company X and you have to both the person and the company in a group. And then tag the both if you use tags. I’d switch out of HR in a second if there was any competitor with a decent interface.
JM
on 21 Oct 11We just launched an update to make finding LinkedIn URLs much easier. Once you’re connected with LinkedIn (visit Account & settings -> My info -> LinkedIn) you’ll see a “Find it automatically” link next to the LinkedIn field when adding or editing a contact. Clicking that will search LinkedIn and present you a list of possible profiles to choose from all without ever leaving Highrise.
Thanks for the feedback, everyone. We listen!
Michelle
on 22 Oct 11Just had a look at the update…Is that it?
I don’t mean to be rude and please take this in good faith/feedback, but it’s obvious you’re not listening. I’ve read the majority of feedback on here and almost all wish for an automation of Linked for contacts as a whole, not for each contact. Why should anyone be interested in clicking and editing info on each of their 1000’s of contacts for a linkedin profile attachment?
We know you can do better than this and whats worse is that it has been done already and have set an example.
The manual input issue is still there which Smartr and Rapportive do effortlessly.
Come on, we’re still on team HR, but you do need to reallllly listen :O)
Fae
on 23 Oct 11I think I’ll leave this one on the shelf until the kinks worked out. I’m not interested in doing “beta testing” for this now.
DV
on 24 Oct 11Amazing this is not automated. As is, not worth the effort. We’re all used to contact services that make cross-platform integration seamless and fast, like Connected, Rapportive, Gist, Rainmaker, etc. Highrise needs some fresh thinking and much stronger updates than this.
Anonymous Coward
on 24 Oct 11@JM
Just like the others in here have said, this update is almost insulting.
Please provide what people are asking for. It’s unanimously that people want for Highrise to AUTOMATICALLY find that persons LinkedIn information.
OnLooker
on 24 Oct 11C’mon guys you have it all wrong. 37sigals builds software for themselves and obviously they don’t need any type of automatic syncing. And if they don’t need it, why would you? If you don’t like it, go make your own CRM.
Seriously though, not sure why customers put up with this crap. Seems like your always trading off things you want so you can use software that is setup for themselves.
This discussion is closed.