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Shaun Hildner, our resident filmmaker, open-sourced his recipe for Viking Metal Death Glögg. Glögg is a Swedish hot, spiced wine, perfect for cold winter evenings. Want to impress family and friends on Christmas? Make his Viking Metal Death Glögg. It’s silky smooth and packs a nice punch. Skål!
Here’s what happened:
Because we’re spread out across states, countries, and time zones it’s nice to have the opportunity to get together in person every once in a while.
So, a few years ago Dana Brunetti at Trigger Street Productions (Social Network and Captain Philips) got in touch with us after reading our book, REWORK. He loved the themes and the overall story of how our company came to be.
Some time passed and we hadn’t heard anything… Until a week ago. We’re super-excited to let you know that Netflix Originals has decided to take on the project and turn our little book into a feature film!
Martyn Burke was brought on to write the screenplay and Gwyneth Horder-Payton will direct. Filming is supposed to start sometime this spring and we just got these beautiful promo posters in the mail.
It’s rare that companies exercise options like the one they had on this book and we really can’t say how unbelievably excited and flattered we are to have our story told in a whole new way.
We’ve long believed in the value of transparency at 37signals. It’s why we write about how we work and why we provide real-time information about our customer happiness and uptime. We like being held to a high standard, and we think there’s no one better to do so than our customers.
Today we’re taking another step towards greater transparency with the launch of the 37signals Report Card.
This report card, which we’ll update monthly (April 2013 is available now; subscribe to be emailed the report each month), provides a high level overview of our performance in each month on the dimensions that our customers most directly experience: how available our applications are, how fast and successful their interactions with our support team were, and how fast the applications themselves were.
Starting tomorrow, we’re sending out “Incoming Transmission” a once-a-month newsletter that compiles the latest can’t-miss posts from SvN, along with great finds across the web from the staff at 37signals. It’s a simple, perfect-for-your-phone list of must-reads and “made us look.”
If you downloaded your free copy of Getting Real, you’re already on the list. You can opt out quick and easy if you decide you don’t like it.
Sign up for Incoming Transmission here.
Every few years, we run a survey of Signal vs. Noise readers. We hope you’ll take a few minutes to tell about yourself and what you’d like to see more of in the future.
Our book REWORK was featured in Steven Soderbergh’s movie Contagion. This character loves it so much—she has 2 copies of it! Contagion is available for pre-order at Amazon.
Today we’re introducing LinkedIn profiles in Highrise. You can now add LinkedIn URLs to your contacts to see their profiles in Highrise instantly. You’ll have easy access to all the specialties and qualifications listed in their LinkedIn profiles.
It’s simple: Just go to a contact, click the “Edit” link in the top right corner, then scroll down to the “Social media” section on the edit screen. Enter the person’s public LinkedIn profile URL and click save. Then you’ll see a “LinkedIn” tab at the top of their contact page. Click that link and you’ll have access to their LinkedIn profile.
To make the most of this feature you’ll need to have an account on LinkedIn. Highrise uses your LinkedIn account to grab the latest profile each time you view one of your contacts. This ensures the profile information you see is always up to date.
Integration with LinkedIn has been a popular customer request since we launched Highrise. We’re pleased to make it a reality today and we hope it makes Highrise more useful to you everyday.
Our support team works hard every day to make our customers happy, and we’re always proud to show how great a job they do.
In addition to making customers happy, our fantastic team also answers questions fast. Across the last 500 new cases we’ve received during our normal hours, we’ve responded to 97% in less than hour, with the average case answered in 14 minutes and solved in 25 minutes.
Our team has been steadily improving at this too. Over the last few months, we’ve steadily cut down response times, all while maintaining or improving customer happiness.
Congratulations to Michael, Ann, Kristin, Merissa, Joan, and Chase!
Slicehost—a scrappy web company bootstrapped with $20,000—cashed out for big bucks in 2008. How did they do it? More importantly, was it worth it?
We had a growing wait-list of people that wanted to give us money but couldn’t.
David Heinemeier Hansson chats with the founders of Slicehost, Jason Seats and Matt Tanase, to find out.
In a big company you have to construct artificial ways to get information.
Watch the complete interview at 37signals.com/founderstories/slicehost.