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Basecamp Meetup: October 2014

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Twice a year everyone who works at Basecamp comes to our Chicago office for a week to work and catch up with each other. Last week was our Fall meetup.

Here’s what happened:

  • Shaun had a BBQ at his house for out-of town guests
  • We welcomed 3 new employees: Conor, Eileen, and Sylvia
  • Noah talked about customer demographics
  • We had a company dinner at Half Acre Brewery
  • JZ, Nick, and Zach talked about the Basecamp for iOS app
  • Mig recapped last summer’s internship program
  • James, Joan, Kristin, Natalie, and Sylvia shared customer feedback
  • The Distance team planned the future of the magazine
  • A few of us went to the David Bowie exhibit at the Museum of Contemporary Art
  • The ladies of Basecamp met for a night out
  • Jason and David celebrated the extraordinary efforts of Dan, Jim, and Nate
  • Javan and Sam presented some cool new stuff they’re working on
  • Jonas and Trevor shared some of their recent updates to Basecamp
  • Will set up a room for us to try Oculus Rift
  • Dan and Jamie presented what’s new in Android 5.0 Lollipop
  • We had a pizza party and played games
  • Noah demoed some new software to visualize data
  • Zach from Inventables showed off their new desktop CNC: Carvey
  • Some of us went to see a live taping of Wait Wait Don’t Tell Me

Because we’re spread out across states, countries, and time zones it’s nice to have the opportunity to get together in person every once in a while.

Another Chapter

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So, a few years ago Dana Brunetti at Trigger Street Productions (Social Network and Captain Philips) got in touch with us after reading our book, REWORK. He loved the themes and the overall story of how our company came to be.
Some time passed and we hadn’t heard anything… Until a week ago. We’re super-excited to let you know that Netflix Originals has decided to take on the project and turn our little book into a feature film!
Martyn Burke was brought on to write the screenplay and Gwyneth Horder-Payton will direct. Filming is supposed to start sometime this spring and we just got these beautiful promo posters in the mail.

It’s rare that companies exercise options like the one they had on this book and we really can’t say how unbelievably excited and flattered we are to have our story told in a whole new way.

Incoming Transmission: A monthly newsletter from 37signals

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We’re starting a short list of good reads. We want to share with you the best of the web, right in your inbox.

Starting tomorrow, we’re sending out “Incoming Transmission” a once-a-month newsletter that compiles the latest can’t-miss posts from SvN, along with great finds across the web from the staff at 37signals. It’s a simple, perfect-for-your-phone list of must-reads and “made us look.”
If you downloaded your free copy of Getting Real, you’re already on the list. You can opt out quick and easy if you decide you don’t like it.
Sign up for Incoming Transmission here.

New in Highrise: LinkedIn profiles

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Today we’re introducing LinkedIn profiles in Highrise. You can now add LinkedIn URLs to your contacts to see their profiles in Highrise instantly. You’ll have easy access to all the specialties and qualifications listed in their LinkedIn profiles.

How to set it up

It’s simple: Just go to a contact, click the “Edit” link in the top right corner, then scroll down to the “Social media” section on the edit screen. Enter the person’s public LinkedIn profile URL and click save. Then you’ll see a “LinkedIn” tab at the top of their contact page. Click that link and you’ll have access to their LinkedIn profile.

To make the most of this feature you’ll need to have an account on LinkedIn. Highrise uses your LinkedIn account to grab the latest profile each time you view one of your contacts. This ensures the profile information you see is always up to date.

Integration with LinkedIn has been a popular customer request since we launched Highrise. We’re pleased to make it a reality today and we hope it makes Highrise more useful to you everyday.

Fast and great support from the 37signals team

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Our support team works hard every day to make our customers happy, and we’re always proud to show how great a job they do.

In addition to making customers happy, our fantastic team also answers questions fast. Across the last 500 new cases we’ve received during our normal hours, we’ve responded to 97% in less than hour, with the average case answered in 14 minutes and solved in 25 minutes.

Our team has been steadily improving at this too. Over the last few months, we’ve steadily cut down response times, all while maintaining or improving customer happiness.

Congratulations to Michael, Ann, Kristin, Merissa, Joan, and Chase!

The Slicehost Story

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Slicehost—a scrappy web company bootstrapped with $20,000—cashed out for big bucks in 2008. How did they do it? More importantly, was it worth it?

We had a growing wait-list of people that wanted to give us money but couldn’t.

David Heinemeier Hansson chats with the founders of Slicehost, Jason Seats and Matt Tanase, to find out.

Found Stories

In a big company you have to construct artificial ways to get information.

Watch the complete interview at